A Streamlined Insurance Enrollment Platform Puts Less Stress On HR
Employees aren't the only ones who benefit from a good enrollment platform either; with streamlined insurance enrollment services your HR can focus on other important work instead of constantly dealing with frustrated employees. The process of insurance enrollment is extremely time-intensive and when mistakes happen, as they often do with an overworked department, employees can start to lose trust in the department overall.
Having a good insurance enrollment platform is especially important if you're a small or midsize business, as you typically won't have the budget for a large HR department that can successfully field all these issues. When HR performance suffers, every other aspect of your business suffers too.
Employees Notice When Insurance Enrollment Isn't Streamlined
Employees are the ones who have to deal with this process first-hand, and they are the first to notice when it isn't working like it should. When simply enrolling in their benefits is difficult, it's almost like having another job. Benefits should be something that excite your employees and remind them why they are working for you in the first place. When their benefits become just another source of stress, you're in real trouble.
The way your employees interact with your enrollment platform is the most important part of the equation, so getting employee feedback is key. They will gladly let you know when something isn't working. After that it's up to you to turn their feedback into measurable improvement.
What Can You Do To Improve Your Enrollment Platform?
There are many steps you can take to streamline your insurance enrollment, but really your best bet is finding a benefits partner who offers insurance enrollment services. Outsourcing insurance enrollment frees up resources and generally leads to more satisfied employees. For business on the smaller end of the spectrum the benefits of outsourcing far outweigh the costs.
Don't think of it as giving up control; instead, think of it as partnering with someone who has the resources and experience necessary to make your insurance enrollment platform successful. You don't have to start over completely either. If part of your current platform is successful, you can make use of that while retooling the areas that aren't successful.
At Summerlin-Roberts we offer insurance enrollment services including a variety of enrollment aids like self-service platforms, call centers, on-site benefits counseling and more depending on the needs of your business. Please, contact us today to learn more about our insurance enrollment services.