Employee engagement is frequently confused with employee satisfaction, however they are very different. Satisfaction implies contentment whereas engagement means that employees are actively involved in their company. Someone can be satisfied because their most basic expectations are being met, but that doesn’t mean that they take an active part in the company or that they’re willing to go the extra mile when necessary.What it does mean is that they’ll do the job they were hired to do, in order to receive the agreed upon compensation, and clock out for the day. It means more absenteeism because they don’t really want to be there. It means more turnover when they eventually quit. It means less efficiency and more time wasted as they just try to make it through the day.
How do I create engaged employees?
Engaged employees are emotionally committed to their employer, which isn’t something that can be coerced. This is the result of establishing a meaningful connection with your employees and making them feel like valued members of the company who are respected and appreciated. This can be accomplished by creating open lines of communication, seeking employee input and then actually using that input, and setting clear expectations so that employees don’t feel they’ve wasted time, for example, by working on a task only to be told later that it was unnecessary.
Benefits and Benefit Education
This can also be accomplished by providing employees with competitive benefit packages. When an employer makes an investment in a well-rounded benefits package, and takes the time to inform employees of the options available to them, employees see it as an investment in themselves. This is where the importance of benefits education plays out. If employees don’t know what services are available or how to access them, then it can be seen as a waste of an investment. It’s been shown that some employees even value great benefits over a pay raise. So, benefits education can help ensure that you get the most out of the investments you’re already making.
Positive Work Environment
Wellness programs contribute to an overall feeling of positivity in the workplace. They can include things as simple as providing healthy snacks or creating fitness challenges among colleagues. However, some practices should be avoided. Such as instituting weight loss challenges. These may seem harmless, but could be alienating to some employees as not everyone wants or needs to lose weight. Employees shouldn’t feel pressured into participating in wellness programs though, as it can increase the feeling of alienation. Keep it light and easy-going and it will have the positive impact you’re looking for.
Whether you’re reviewing benefits during this open enrollment season or looking to implement a new wellness program, we at Summerlin-Roberts are happy to answer any of your questions as you pursue creating a more engaged workforce.