According to the 14th Annual U.S. Employee Benefit Trends Study, two out of three employees don't have a clear understanding of the benefits offered by their employers. This is a problem as employees aren't likely to see the value in a benefit if they don't understand it. Human resources needs to be doing a better job of providing employee benefits education.
Communication Improves with a Third-Party Benefits Enrollment Provider
On a positive note, 71 percent of employees surveyed said that their comprehension of benefits increased when human resources enlisted the help of a third-party benefits enrollment provider. This is particularly true when it comes to understanding health benefits.
Of all the benefits that companies offer, a recent survey revealed that 89 percent of employees place the most value on health insurance. However, with so many changes happening in the health insurance industry, employees don't always have a clear picture of the benefits available to them. Some HR professionals are also challenged with keeping up with all of the changing rules and regulations regarding healthcare insurance and therefore aren't able to clearly communicate these benefits to employees.
To help strengthen communication between human resources and your employees regarding benefits, Summerlin-Roberts offers enrollment services to educate your team about their available benefits and increase enrollment. Because there is no one-size-fits-all solution for enrolling employees, we support our clients with a variety of different enrollment methods. For example, we offer self-service platforms, call centers, onsite benefits counselors, and more. If your company is already working with an existing enrollment platform, we're able to leverage current processes that are working well for your business and take it to the next level.
As an employer, you're investing a lot of resources into putting together a strong benefits offering for your employees. It's in your best interest to take advantage of enrollment services to ensure that your employees understand the benefits available to them. Please contact us at Summerlin-Roberts to learn how we can help your HR department improve communication with employees and boost participation by offering enrollment services.