Are you looking for a solution to make your employees feel more satisfied in the workplace? One of the most effective ways to accomplish this is to offer a good benefits education program for your employees.
According to a recent survey conducted by Unum, only 33 percent of respondents were satisfied with the level of benefits education offered by their employers.
Even more, the 2014 Aflac Open Enrollment Survey revealed that the typical employee spends less than 15 minutes researching benefits packages. This is shocking, especially considering that choosing the right healthcare plan is one of the most important decisions that Americans make.
Therefore, by offering a thorough benefits education program, you have a huge opportunity to differentiate your company and make employees aware of all of the unique benefits and perks available to them. Ultimately, when employees feel that they've made an informed decision about their benefits, they'll likely also feel more satisfied with their employer.
Human resources can make the benefits enrollment process less overwhelming for employees by making benefits education resources available. Here are several ways that you can improve open enrollment communications with employees so they will be prepared when making these important decisions:
Encourage employees to review and compare all available benefits information.
It's critical that your employees take the time to review the available benefits plans and understand how the financial implications of each plan will impact their personal budgets.
Offer an onsite seminar or webinar to go over benefits details.
In order to provide employees with a thorough education of the benefits available to them, your human resources team can partner with your benefits provider to host an onsite benefits education seminar.
Sometimes it's not possible to reach all of your employees with a traditional onsite seminar. Examples of these scenarios could include if your organization is spread out across multiple locations or if you have a number of employees that don't typically come into the office.
In these situations, it could be beneficial to host a webinar to educate employees on your benefits solutions. Even if an employee is not able to participate in a live webinar, this presentation could be stored for employees to view at a later date. A webinar can be a great educational resource for employees to refer to if future questions regarding benefits come up.
Regardless of whether you're offering an in-person conference or a webinar to educate your employees about their benefits, these sessions provide for a great opportunity for your employees to ask questions about deductibles, out-of-pocket expenses, coverage needed, and other key issues so that they can feel that they are marketing a smart and informed decision.
Offer opportunities for follow-up questions regarding benefits.
Even if employees have reviewed the benefits information and attended the onsite benefits education seminar, they still may have questions about which plan to choose. Your human resources team should be available to address these important questions, and your benefits provider should also be available to answer questions.
When you provide your employees with a good benefits education program, they'll not only feel good about choosing the right insurance coverage for their needs, but will also likely avoid costly mistakes down the road.
To learn more about the value of offering a benefits education program during your enrollment process, please contact us at Summerlin-Roberts.
We understand the important role that benefits play in employee satisfaction, which is why we work together with our clients to design plans that offer the most advantageous savings to employees without sacrificing value.