The bottom line is that if you want to retain excellent employees then it's vital that you have an effective new hire onboarding process. Here is a step-by-step guide to successful new hire onboarding.
Have A Structured Plan
New employees need structure, and you won't be able to give them that if your new hire onboarding process doesn't have structure. You should have a solid written plan in place outlining the process you use to onboard new employees, not just a loose set of guidelines.
Follow The Four C's
Talya N. Bauer, Cameron Professor of Management at Portland State University, has identified the following as the four most basic needs of new employees:
- Compliance is the framework of a new employee's experience at your company. This includes internal company policy like dress codes and workplace conduct as well as the legal requirements and government policies that your employees must adhere to.
- Clarification is the process by which you inform an employee of their job duties. A new employee should never have to guess at what they are expected to do. You should clearly and precisely break down what is expected of your new hires.
- Culture: Every workplace has a unique culture and it can be difficult for a new employee to work this out on their own while also trying to perform their job duties. One of your primary goals in new hire onboarding should be to to ease them into this culture.
- Connection: New employee's fare much better when they are encouraged to meaningfully connect with their peers in the workplace. A good start is to personally introduce them to their colleagues in a less formal setting like an employee lunch or after-work outing.
Begin The Onboarding Process Right Away
You should begin the onboarding process before the employee even officially starts. Make sure they have all the information they need for their first day, things like your employee handbook and their expected job duties, well in advance so that they have time to prepare.
Make Your Employee’s First Day A Great One
An employee's first day will set the tone for the rest of their time at your company, so you should make sure it goes off without a hitch. Have their desk prepared in advance with everything they need to begin working and have a senior employee volunteer to mentor the new hire.
The more confident your new hire feels after going home on their first day, the more likely it is that they will go on to become an engaged and successful employee.
Collect Information And Refine Your Plan
No one ever gets it right on their first try. After the new hire onboarding process is complete you should follow up with the employee and get their opinion on what worked and what didn't so that you can refine the process and do better next time.
At Summerlin-Roberts we work with you to develop effective onboarding practices that help you retain the talent your business needs to thrive. Please contact us today to find out more about our services.