Here are 5 common employee benefits enrollment mistakes that you should avoid making:
1. Don't Rely On A Single Channel Of Communication
There are so many ways that you can communicate with your employees these days and you should be making the most of them. It's best to send important benefits information out via multiple channels. Send out emails, send old-fashioned snail mail, talk to your employees one-on-one in person, and talk to them in large groups. Each of these are appropriate in different situations.
For example, if you have some extremely time-sensitive information, say your employee needs to select a health plan or risk going uncovered, that is not something you send in the mail. There are too many ways that it could get delayed, lost, or overlooked. Deliver this kind of information to your employees in person — or at the very least let them know when to expect it.
2. Don't Wait Until The Last Minute
You should always get the ball rolling early. This is especially true when sending out information to employees. The more information you give them and the earlier you get it to them, the less likely it is that there will be any major issues when the enrollment period actually rolls around.
3. Don't Forget About Dependants
You want your employees to have an easy time managing their benefits, but what about their dependents? In times of great stress or illness, many employees come to rely on their spouses or their family to help manage their affairs. Take for example a woman in the hospital giving birth. Should any complications arise she may need her husband to handle the important task of getting their child onto their insurance plan.
Under your current system, how easy (or difficult) would it be for him to accomplish this? You can help the dependants of your employees by giving them their own unique login information. That way there is less of a barrier when they need to step in and handle important tasks like this.
4. Don't Let Benefits Go To Waste
Employees really value their health coverage but many useful benefits like dental, and vacation days often go unused. It's not that they don't want them — they absolutely do — it's just that many employees are unclear about what's available to them or are a bit confused about how to use them. If your employees aren't using these benefits then you aren't really getting any value out of them. You need to make sure that your employees know about each and every benefit available to them as well as how to make use of them.
5. Don't Bury Your Head In The Sand
In order to get the most value out of your employee benefits package, you need to confront issues head-on. That means soliciting feedback from employees and collecting benefits usage data. Sometimes the hard numbers can reveal unpleasant truths about your business — your benefits may not be getting you as much of a return as you think — but in order to solve the problem you must first identify it.
It's not enough to have a great benefits package. You also need to make sure your employees are empowered to make the most of it. Please, contact us at Summerlin-Roberts today to learn more about our employee benefits services.